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          Remember, like any 
          floor covering, real wood floors will show signs of wear over time, 
          depending on the size and lifestyle of your family.  By observing a 
          few precautions and setting up a regular cleaning routine and 
          maintenance program, you can expect years of beauty from your floor.. 
          The following are examples of the reasonable and necessary maintenance 
          you are expected to perform. They are not intended to be an exclusive 
          list.  
          
            - 
            
            Sweep or vacuum 
            regularly since built-up grit can damage the surface of the wood. 
            The vacuum head must be a brush or felt type.  Be certain the wheels 
            of the vacuum are clean and do not damage the finish. DO NOT USE A 
            VACUUM WITH A BEATER BAR HEAD. 
 
            - 
            
            Remove spills 
            promptly using a soft cloth and recommended cleaning products.
            
 
            - 
            
            NEVER wet-mop, 
            damp-mop, or flood your floor with water or ot her products. This 
            can severely damage the flooring and will void the warranties. The 
            use of Dry Swiffer® by Proctor & Gamble, or other similar product, 
            is highly recommended. Do not use hardwood floor cleaning machines.
            
 
            - 
            
            The use of 
            approved maintenance and floor-care products, including but not 
            limited to Bona Formula Hardwood Flooring Cleaner and Basic Coating 
            Squeaky Hardwood Floor Cleaner, is highly recommended. 
            
 
            - 
            
            IMPORTANT: Do not 
            use oil soaps, liquid or paste wax products or other household 
            cleaners that contain lemon oil, tung oil, silicon or ammonia since 
            these warranties do not cover damage caused by non-recommended 
            products. Use of these and other such products will harm the 
            long-term performance of your floor and may also affect its recoat 
            ability. 
 
            - 
            
            Keep pets’ nails 
            trimmed, and paws clean and free of dirt, gravel, grease, oil, and 
            stains. 
 
            - 
            
            Place protective 
            pads beneath furniture legs and feet to reduce scratches and dents.
            
 
            - 
            
            Use a dolly and 
            protective sheets of plywood when moving heavy objects, furniture, 
            or appliances. 
 
            - 
            
            Make certain 
            furniture casters are clean and operate properly (a minimum 1” width 
            is recommended). 
 
            - 
            
            Remove shoes with 
            spiked or damaged heels before walking on floor. 
 
            - 
            
            Exposure to the 
            sun and its UV rays accelerates the oxidation and aging of wood and 
            fabrics. This causes the stain and / or wood to fade and / or to 
            change color. We recommend that you rearrange rugs and furniture 
            periodically so the floor ages evenly. These warranties do not cover 
            damage from the sun and its UV rays. 
 
            - 
            
            Use area rugs in 
            high traffic areas and pivot points (e.g., stair landings, room 
            entries, etc.), especially if you have a large family or indoor 
            pets.
 
           
     
 
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